The new 2022 Toyota Tundra is a ground up redesign, and it has had a rocky start to its first full-year on the market with turbo issues and a variety of other problems. Now, it seems the seat trim on the driver’s side where the seat controls rest is cracking. And it isn’t a small crack. A viewer emailed us to show his 2022 Toyota Tundra cracked seat after just 5k miles.
How did the 2022 Toyota Tundra cracked seat happen?
This crack is massive and is being caused by the way the owner, Dexter Ennis, is getting in and out of his truck. Basically, Ennis is sliding across the seat and putting body weight on the thin plastic as he drops to the ground. He had the part replaced after a discussion with the dealer. Ennis said the dealer agreed to a one-time replacement and have notified Toyota to keep an eye out for more problems.
You can see the crack from footage Ennis sent to us in the video below.
But, wait. There’s more! A few days later, we got another email from an owner with a similar problem.
Then, in the comments for the video, we read other accounts of different brands experiencing the same problem.
Now, some of the comments suggested Ennis is too heavy and his body weight is causing the problem. This can be said for the second owner as well. Both of these guys are in the 250-pounds range. While this is an interesting discussion, there shouldn’t be a weight limit to drive a new truck.
The other commonality between the owners is they both slide across the seat to get out. Some have suggested you should climb up and into the truck, then sit down thereby saving your seat and side bolstering.
The bottom line
This all leads to so many questions. Is this a user error due to sliding or a design flaw manufacturers need to address? How do you get into your truck? Are these things we should even be discussing when truck prices are soaring? Shouldn’t these new, pricey trucks hold up better than this? Let us know in the comments.
Related posts:
- 2022 Toyota Tundra known problems
- Does the new 2022 Toyota Tundra have turbo problems already?
- Toyota Tundra recall: Nearly 50k trucks recalled for loose axle nuts
43 comments
John Swenson
Design problem. I should not have to sit in truck a certain way to prevent a part from braking.
John Jensen
I have the same problem now the one thing I don’t understand is. I had a 2019 Tundra same seats and never had that problem. This shouldn’t happen we all paid alot of money for this truck. I think we should all.get together and go after them. If this is the case we should get our money back
Chuck Siedlecki
I have a 2022 Tundra, 1794 if or e Max.
It has 17,400 miles and needs the plastic part for the seat replaced again. This Weill be the second time. I am a bigger guy at 6’4 and 325 lbs. This is my first Totota. I was RAM guy and have owned a 1500, 2500 and a 3500 and never had cracks in the plastic seat support.
Humberto Dorantes
I agree with you, I have the same problem and the dealer worker told me that I don’t know how to get out my truck and it’s my fault.
Josh
I’m 5’10, 190 and have 20k miles on my tundra. Mine broke as well. At the dealer right now as it’s covered under warranty. I don’t do anything weird getting in/out. When I drive my elbow is on the door.
Tom Bonvenuto
The seat plastic issue is a design problem. I’m 70 years old and now I need a lesson on how to get into my truck. I bought a new Lexus at the same time and no seat problem.For that matter I’ve never had this issue before with any vehicle EVER.
Franco
Definitely a design problem. Seeing it in Ontario, Canada too. A friend of mine (a mechanic) has one and same problem. User error??? Caaaamon, its a seat cover! That cover looks flimsy and cheap compared to previous generations. I haven’t heard of them ctacking.
Tom Hill
I have a 2022 Toyota Tundra Limited. I also had the seat trim panel crack with less than 5K miles. The dealership replaced the piece with no hassle. Less than two days later, the panel had popped loose. The dealership reinstalled the panel. One month later the panel has popped out of alignment again and the dealership has ordered another part. The dealership also informed me that I was getting out of the truck putting pressure on the part. This is a faulty design.
John Weiler
Mine broke today when I got out . The panel is whole, but the retaining clip broke. I will talk to Toyota when I have it serviced at 5K. It only has 1900 miles on it.
Brent Clay
My 2022 tundra driver seat trim also cracked and has totally broken away at 6000 miles. Street Toyota in Amarillo Tx has part on back order for 1 1/2 month to replace. Will the passenger side do the same thing and I assume the new part will break also if not redesigned
Lisa Gordon
My 4th Tundra and the 22 seats are seriously made of the poorest quality materials. My plastic has not cracked yet but I only weigh 125 and it’s bowing everytime I get in, the correct way! It’s only a matter of time before it cracks from what I can see and I am very careful!
Harry Hyslop
I have a 2022 Tundra Limited Crew Max with only 4400 miles. I noticed after washing my truck and while cleaning the inside that I have the same crack! I took it to the dealer yesterday for the back window seal problem. The service manager checked the two he has on the lot and both of them have the seal problem. He said that he would order a new replacement. So I am taking it in tomorrow hopefully for cracked support replacement. This is not Toyota quality!!!
Santiago Gonzales
I have a 2022 Toyota tundra with around I 7000 miles. I don’t know if i caused a problem but I did notice it when I got it back from the dealership after a recall. but because I didn’t bring it up at the time I can’t complain I have it remedied without them denying it that they are at fault. but I can say that I did not help the situation. My seat panel is cracked and just broke off so now it’s hanging off by the cord of the power seat.
Brandon
I had the exact same problem, but both the driver and passenger sides completely cracked and broke off and were hanging from the wiring. The dealership replaced both today, but I believe the new panels will fail as well. In my opinion, I think the seats are the issue. There isn’t much support on the sides of the seats so when you sit on the edges when climbing in they compress and put pressure on the panels and over time the panels wear out and crack. My fiance owns a newer Highlander and she has similar leather seats and she doesn’t have this problem. Her seats have more support on the edges therefore they don’t compress as much and don’t come into contact with the panels.
Chris Finetto
This is not user error. User error would be one user, or a limited subset. I have same challenge with the plastic seat trim trim cracking after a few months. Any ideas on how to get a replacement part would be appreciated. Assuming I should be a few as this poor design will be a recurring issue.
Gerard Bonnar
My 2022 Tundra is 5 months old and has 3000 miles on it. About a month ago noticed a 3 inch crack on plastic driver side seat cover and cover was not attached correctly. Since then crack has progressed to a broken section. Went to dealer for warrantee claim and he claims it is my fault and wants nearly $522 to replace. Add to this 3 recall visits, cracked light lens that allows trapped moisture in light assembly and causes light to flicker (dealer claims not covered by warrantee since it is “ damaged” even though no visible sign of impact, and wants $2781 to replace), Srs air bag malfunction message keeps intermittently coming on, gas gage not accurate, and you have the most frustrating Toyota I have ever owned. Trying to get a response from Toyota customer service on warrantee claims so I am hoping they will do right with me since dealer doesn’t seem to want to help.
Karl Hidalgo
Same problem here , have less than 5k miles and on my second replacement of the side panel. Dealer had the nerve to say i need to be careful getting in and out!!! 70k dollar truck. Extremely dissatisfied with the quality and handling of my issue. Toyota going downhill on customer satisfaction at this point. They need a release on how they are working to fix this because that cheap plastic piece will be back in the shop sooner rather than later. Imagine a commercial explaining u need to sit carefully. Joke.
John Jensen
I have the same problem now the one thing I don’t understand is. I had a 2019 Tundra same seats and never had that problem. This shouldn’t happen we all paid alot of money for this truck. I think we should all.get together and go after them. If this is the case we should get our money back
Robert Rankin
I’m taking my ’22 Tundra Limited in Monday morning for a seat trim crack in the same, exact place with the same, exact circumstances. And, I’m only 215lbs. If I have to consistently, perform a delicate pirouette into my truck, this marriage just may not last. There is no way this should be a problem the consumer is responsible for. My Tundra has less than 9,000 miles. Overall, I’ve been less than thrilled with this truck after trading in my Ram last March. The brakes have begun squeaking incessantly (these aren’t break in dust squeaks and they aren’t going away), there are popping noises at low speeds that should not be coming from underneath a $60K truck with less than 10,000 miles, the rear window bangs around and sounds like it may break, and the exterior window trim is coming loose in places. Monday should be interesting.
Fay Ramsay
I have the same issue with my 2022 truck. It’s ridiculous that you have to really learn how to go in-and-out of a truck . I had a 2020 Tundra and there were no issues with the seats cracking. Toyota needs to do the right thing and recall these damn trucks and chane these flimsy seats.
Marwan Essa
I have the same exact problem, only two weeks after I got my Truck. Took it to dealer, their “technician” said it was my fault and not warrantee problems. This was my fifth Toyota from the same dealer, never AGAIN !!!!!
Anonymous
Same issue here definitely a design issue
Joseph
Mine broke at 21 k miles on my limited. Dealer said it was due to outside forces and denied claim. Poor engineering, it hasn’t broken yet on my 2012 tundra.. what else is gonna break
Oliver
Mine broke as well – no crack but the front plastic eyelet socket broke . It slides over the metal seat rail, and captures the front of the trim. The lower center clamp.was broken as well – it hooks across a small metal bar. The lower center clamp broke very early on. Leaving a piece of round plastic in the floor. I took the whole assembly off & popped two holes into the remaining flange / clamp and zip tied them to the existing mounting bar and rail. I figured no use in getting another one as everything for these Tundras is 2-3 months from Toyota. Don’t get me started on the windshield. Two broken on two separate 2022 tundras both with less than 10k on the odometers. First was a demo which busted after a tiny rock hit it and the second was my personal truck. Glass company and Toyota are saying 2-3 months. Unbelievable.
Harry Hyslop
My replacement plastic seat trim for the driver’s side was replaced 2/28/23 under warranty on my 2022 Tundra which was purchased in Jan. 2022. It was ordered in September of 2022. The dealer said that it was probably the same quality of the original. So I expect this one to crack also. During the time that the new part was ordered it continued to crack several more places and finally pulled away almost completely from the seat. Previously I owned 2 Ford F-150s; a 16 and an 18 and never had a problem with cracked seat trim. Obviously it is a quality problem and definitely not Toyota quality. I call Toyota corporate and complained. The CR rep indicated to me that unless people call in and complain that Toyota may not even look into it. So I urge everyone to do so!!
Lucas Vest
Who do you call?
Ismael Pena
I bought my 2022 Tundra in December, it has exactly 5,000 miles and I have the same problem,