Boy, have we got a story for you today. Pickup Truck + SUV Talk Publisher Tim Esterdahl just interviewed, Jake Thiewes, of OutMotorSports.com about his 2016 Ram 1500 5.7-liter Hemi V-8.
This truck has given Jake a heck of a ride. As I was watching the video I started to wonder if I’d done the right thing buying a Ram 1500 myself.
This was an area where I felt like I really connected with Jake’s decision to buy this truck. He needed a truck that could pull his 20-foot enclosed aluminum trailer and its precious cargo to track meets. But he also wanted something that had personality, and the 2016 Ram 1500 5.7-liter Hemi V-8 really spoke to him. He wanted something after the 2015 model year with low miles, the Sport trim and all the options. Plus, he wanted this specific blue color. It was quite a tall order, but he found two at local dealerships!
Jake bought the truck from a Chrysler dealer because it was certified pre-owned. He was told by an inexperienced salesperson that because his truck was certified pre-owned he didn’t need the Mopar Max Care warranty. Turns out, a certified pre-owned warranty only covers powertrain. It is not a bumper-to-bumper warranty. Oops.
After putting just 3,000 miles on the truck, Jake started to notice that the transmission would thump when he put it in reverse. And before long, there were other issues, such as a fluid leak causing so much smoke that people were flagging him down on the highway, and then a check engine light was yammering on about something fuel-line related.
After many costly repairs, most of which Jake had to pay for out of pocket, including a new fuel tank and fuel pump, Jake still opted not to purchase Max Care, and here’s why:
For a truck that he’ll only put a few thousand miles on a year, it didn’t seem worth it to spend a couple thousand a year for the extended warranty. Besides, he’s replaced or repaired most of the big stuff by now, right?
It is clear Jake really loves his truck. Despite its shortcomings, he loves the way it looks and sounds. Jake says the Hemi is refined enough to fool those who think they’re buying a luxury truck but still sounds really good. He’s also been really impressed with the way Ram has taken care of him, listening when he had issues and taking him seriously when other brands may not have. This part made me feel a lot better about my own truck purchase.
Even after all he’s been through with this truck, Jake is not ready to part ways with his Ram 1500. After hearing his story, would you sell it immediately, or chalk it up to bad luck?