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What to do if you are in a crash in a rental truck?

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Auto collisions can happen when we least expect them and being involved in one can be a stressful and overwhelming experience. This situation becomes even more complex when you find yourself in an collision while driving a rental truck.

The steps you take immediately after the incident can have a significant impact on your safety, well-being, and potential legal responsibilities. Here, we want to discuss the necessary steps to take if you find yourself in an crash while driving a rental truck.

Prioritize safety

The safety of everyone involved should be your top priority. If you are in a busy traffic area, try to move the rental truck to a safer location, preferably to the side of the road, if it is safe to do so. Turn on your hazard lights to warn other drivers, and if possible, set up warning triangles or flares to make your presence more visible.

Check for injuries

Immediately check yourself and any passengers for injuries. If anyone is hurt, call emergency services right away and request medical assistance. Even if the injuries seem minor, it’s essential to have a medical professional evaluate them properly. As explained by the personal injury attorneys at Gary C. Johnson, sometimes severe injuries aren’t noticeable at first until it’s too late.

Call the police

Contact the local police or highway patrol to report the incident, regardless of its severity. Having an official accident report will be crucial for insurance claims and any potential legal issues that may arise.

Exchange information

Exchange important information with all parties involved. This includes names, contact information, driver’s license numbers, license plate numbers, and insurance details. If there were any witnesses, try to get their contact information as well; their statements may be valuable later on.

Document the scene

Use your phone or a camera to document the scene thoroughly. Take pictures of the vehicles involved, their positions, and any visible damages. This documentation can serve as evidence during the insurance claim process.

Inform the rental company

Contact the rental truck company as soon as possible to inform them about the situation. They will guide you on the next steps to follow. Most rental companies have a 24/7 emergency helpline for such situations.

Understand your insurance coverage

Review your insurance policy or speak with your insurance provider to understand the coverage you have for rental vehicles. Some personal auto insurance policies may cover rental trucks, but it’s essential to confirm the details with your insurance company.

Be cautious with statements

While it’s important to cooperate with the police and provide the necessary information, be careful about making any statements that could be interpreted as admitting fault. Stick to the facts and avoid speculating or accepting blame for the situation.

Contact your attorney

If the collision resulted in significant damage, injuries, or fatalities, truck crash attorneys at Larry R. Williams advise seeking legal counsel, as they can support you through knowing your rights and legal options. They can also help protect your interests and ensure you are not taken advantage of during the claims process.

Report the incident to your credit card company

If you paid for the rental truck with a credit card, check if your credit card company provides any coverage for rental vehicles involved in collisions. Some credit card companies offer secondary rental insurance, which could provide additional protection.


Being involved in a crash while driving a rental truck can be a nerve-wracking experience, so knowing how to handle the situation can make a significant difference. Prioritize safety, gather information, document the scene, and promptly report the incident to the rental company and the police.

Understanding your insurance coverage and seeking legal advice when necessary can help ensure a smoother process for handling the aftermath. Remember, remaining calm and composed will enable you to make better decisions and protect your rights during this challenging time.

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