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Garage door emergencies: What to do and who to call?

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A garage door is susceptible to wear and tear, just like any other mechanical mishap within a man-made machine. While this sort of situation can occur at any moment, in most cases it will catch you unaware. If you experience such an emergency, one of the best things you should do is contact a company that provides the appropriate services and repairs.

Being that you can never predict when your garage door will stop working or get stuck halfway, you must know what to do and who to call when things go pear-shaped. 

 Below, we’ll provide you with a comprehensive guideline on what to do in case of a garage door emergency, and hopefully, you can go about your life unimpeded thereafter. 

The nature of garage door emergencies

As the name suggests, a garage door emergency can involve any unexpected breakdown that occurs. These sorts of situations can range from simple to complex, at which point it is best to consult an experienced engineer.

In case of garage door emergencies, don’t hesitate to contact Wallace + Wallace Doors, the trusted professionals who will swiftly address your concerns and ensure your garage door is back in optimal condition.

On the other hand, simple issues often merely require simple fixes. These sorts of fixes are something that can often be amended via a DIY project.

Common causes of emergency garage door situations

Complex garage door issues mean contacting an expert that specializes in these sorts of fixes. For those living in Philadelphia, go for the best experts in garage door repair Philadelphia. These specialists will assess and inform you of the primary cause of the malfunction, and then advise you on the most appropriate form of action.

Some of the common causes of complex garage door emergencies that experts will most likely talk to you about include:

  • A damaged opener: A damaged garage door opener will prevent the door from opening or closing, or will stop working entirely.
  • Misaligned tracks: If the tracks are not properly aligned, the door will either fall off or get stuck.
  • Broken cables: Cables usually break because of sudden impact or wear and tear. When the cables break, you cannot close or open the garage due to a lack of balance.
  • Broken springs: Springs are almost always under significant pressure. If the spring breaks, the door will be heavy and fail to open or close correctly.

Essential tools required to deal with garage door emergencies

When dealing with garage door emergencies, you will need to have a set of specialized tools on hand. Not having the right tools on hand can cause more problems than solutions, which can be quite dangerous. Here is a list of the essential tools that technicians in this particular repairs fields use:

  • Open-ended wrench
  • Locking pliers
  • Level
  • Head screwdriver
  • Winding bars
  • Cordless drill
  • Step stools
  • Safety equipment
  • Pliers
  • Ladders
  • Vice grips
  • Platform bench
  • Cordless hammer drill

When to DIY, and when to call for professional help

When you have garage door problems, there are likely a few issues that you can solve on your own. However, others may require the help of a qualified technician. 

So, what type of emergency should be a DIY job, and when is it best left to the professionals?

DIY appropriate strategies

DIY-appropriate strategies often involve things that require a simple fix. These include:

  • Lubrication: If your door produces noisy sounds when opening and closing, there is a high chance that the springs and joints require lubrication.
  • Removing debris from the photo-eye unit: A blocked photo-eye can cause your garage to not close. Eliminating any obstacles can quickly allow the photo-eye to work efficiently.
  • Cleaning: Cleaning the tracks that the door rollers ride upon will help increase the door’s ability to operate.

When to call a professional

It is best to call a professional when you lack the expertise to handle a specific repair. Attempting to repair complex breakdowns can further escalate the situation, and can cause property or bodily damage. Here are some examples of when it is time to call a professional garage door repair specialist:

  • In case you need a spring repair
  • When you need cable repair
  • Door opener repairs
  • In case of misaligned tracks

Professional 24-hour emergency garage door repair service

As stated above, complex garage door issues will require you to hire a professional. Thus, when hiring a repair professional, do your research and check the following features before proceeding:

  • Level of expertise
  • Reviews
  • Affordability and accountability
  • Same-day services
  • Trustworthiness
  • Communication skills

In conclusion

Garage door problems can be very dangerous and stressful. Therefore, you should contact a professional if the issue does not require a simple fix. Garage door repair professionals can fix a myriad of garage door issues effectively and safely.


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