--- title: "2023 Chevy Colorado, GMC Canyon problem highlights bigger issue" url: "https://pickuptrucktalk.com/2023/08/2023-chevy-colorado-gmc-canyon-highlights-bigger-issue/" publisher: "Pickup Truck + SUV Talk" content_signal: "search=yes, ai-input=yes, ai-train=no" author: "Tim Esterdahl" published: "2023-08-09T16:48:56+00:00" modified: "2026-08-19T16:09:32+00:00" image: "https://pickuptrucktalk.com/wp-content/uploads/2024/02/my-bitch-about-2023-chevy-colorado-gmc-canyon-dead-battery-issue.jpg" --- # 2023 Chevy Colorado, GMC Canyon problem highlights bigger issue By Tim Esterdahl Published: 2023-08-09T16:48:56+00:00 Updated: 2026-08-19T16:09:32+00:00 ![Featured image]() A [2023 Chevy Colorado]() and [GMC Canyon]() problem has owners fired up up, for good reason, and it is highlighting a bigger industry issue. Many owners are facing dead batteries, trucks operating in limp mode and weeks with their trucks at the dealership. This sad reality could have been easily avoided if automakers just followed the well-established tech-company playbook. ## **2023 Chevy Colorado problem** What am I talking about? After scrolling through various [Facebook groups]() and talking with my brother, who bought a 2023 GMC Canyon, I see a clear problem affecting a majority of new buyers. The issue: General Motors pushed out an over-the-air update on these new trucks, and this update is not installing like it should. Instead, the software update freezes, and it won’t let the truck turn itself all the way off. This leads to dead batteries and, in several cases, ordering a completely new infotainment system. Yikes. Currently, there is no real way to stop an over-the-air update without taking drastic steps — like disconnecting the battery every time you stop. GM says it has resolved the issue, and owners shouldn’t experience any new problems. But what about the problems that have already occurred? My brother, for example, is one of the owners who has to have his entire infotainment system replaced. “We’re aware and can confirm that the error has been contained and resolved,” said Anisha Sredzinski**,** Chevrolet Trucks & FSSUVs, Communications Manager. “A dealer message went out earlier this week to assist dealers with troubleshooting the error, which was essentially to jumpstart the truck and check the battery for any leaks.” Problem fixed then, except this shouldn’t have happened in the first place. ## **Tech companies figured it out, why can’t automakers?** It is easy to call this a GM thing, yet it isn’t. Most automakers offer over-the-air updates for the convenience of the customer. Convenience? Not when your truck is dead. However, there’s an easy fix to this problem — one that cell phone makers and computer software companies already have figured out. The easy fix? Ask the owners*if they want to install the update*. OMG it is that simple? Think about it. You just bought a new truck. GM says there’s a software update you need to install. Yet, you want to enjoy your truck or maybe you’re getting ready for a road trip. Having the choice of waiting until you get back? Priceless. Being forced into accepting the update and being stranded? You become a never-will-I buy-this-brand-again customer. Plus, if you said yes to the update and the truck had an issue, you would have a clearer understanding of what happened. Instead, with stealthy updates you walk outside, and it is a mystery why your truck won’t start. Why is this so hard? All other technology companies do it, and if you don’t think your vehicle is now more than a rolling computer, you are being foolish. Oh, and here’s one more idea: How about you tell owners what was in the update? Apple and Microsoft tell you what’s in their updates. Why can’t automakers? Is it some gigantic secret? Nope. But it’s not currently an available feature. I know this because I wanted to do videos of my 2022 Toyota Tundra doing an update and showing what was in the update, and Toyota told me it wasn’t possible. That’s just dumb. Someone knows what’s in the update or else they wouldn’t be doing an update, so why does it have to be so hush, hush? ## **The bottom line** For me, these common sense ways of doing business are no-brainers. Why is this so hard for automakers to do then? They aren’t reinventing the wheel, for crying out loud. Just follow the best practices that have already been established. It really isn’t that hard. ## Related vehicle coverage - [2023 Chevrolet Colorado]() ## Structured page information ~~~json [ { "@context": "https://schema.org", "@graph": [ { "@type": "Article", "@id": "https://pickuptrucktalk.com/2023/08/2023-chevy-colorado-gmc-canyon-highlights-bigger-issue/#article", "isPartOf": { "@id": "https://pickuptrucktalk.com/2023/08/2023-chevy-colorado-gmc-canyon-highlights-bigger-issue/" }, "author": { "name": "Tim Esterdahl", "@id": "https://pickuptrucktalk.com/#/schema/person/82b06f99329f69a069a5ab6caed18593" }, "headline": "2023 Chevy Colorado, GMC Canyon problem highlights bigger issue", "datePublished": "2023-08-09T16:48:56+00:00", "dateModified": "2026-08-19T16:09:32+00:00", "mainEntityOfPage": { "@id": "https://pickuptrucktalk.com/2023/08/2023-chevy-colorado-gmc-canyon-highlights-bigger-issue/" }, "wordCount": 658, "commentCount": 14, "publisher": { "@id": "https://pickuptrucktalk.com/#organization" }, "image": { "@id": 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