---
title: "How GM retrofit process will work and what owners need to know"
url: "https://pickuptrucktalk.com/2022/11/how-gm-retrofit-process-will-work-and-what-owners-need-to-know/"
publisher: "Pickup Truck + SUV Talk"
content_signal: "search=yes, ai-input=yes, ai-train=no"
author: "Tim Esterdahl"
published: "2022-11-22T11:02:37+00:00"
modified: "2026-01-28T19:10:41+00:00"
image: "https://pickuptrucktalk.com/wp-content/uploads/2022/11/2020-GMC-Sierra-AT4-350.jpg"
---

# How GM retrofit process will work and what owners need to know

By Tim Esterdahl

Published: 2022-11-22T11:02:37+00:00
Updated: 2026-01-28T19:10:41+00:00

![Featured image](<https://pickuptrucktalk.com/wp-content/uploads/2022/11/2020-GMC-Sierra-AT4-350.jpg>)

This week, I followed up on a viewer question about the GM retrofit process. The viewer question has to do with his 2022 [GMC Sierra 1500 AT4](<https://pickuptrucktalk.com/2020/09/2020-gmc-sierra-at4-3-0l-duramax-review/>) diesel, which is [missing several features](<https://pickuptrucktalk.com/2021/11/gm-ditches-heated-seats-in-most-of-its-2022-suvs-trucks/>).

 

Here is the email:

 

*Good morning,*

 

*I follow your YouTube and understand you have contacts in the GM realm. I wanted to inquire if there has been any update as to the heated/ventilated seats, steering wheel, and parking sensors retrofit. I purchased a 2022 Sierra 1500 AT4 3.0l and was sold the vehicle on the premise that all missing items would be retrofitted at a later date. [GM Authority states retro fits are occurring](<https://pickuptrucktalk.com/2022/08/2022-chevy-silverado-gmc-sierra-heated-seats-retrofit-begins/>) starting in Aug of 2022 for heated and ventilated seats. I consulted both my dealer and GM about this and they pointed the finger at the other stating they have to wait for dealer to contact GM or GM to contact the dealer. The process seems rather confusing not only for the customer but the dealers and staff of GM. If you know someone that could possibly provide further guidance or to ask the question with one of your contacts it would be greatly appreciated.*

 

*Respectfully,*

 

*Mike*

 

### **GM retrofit plan detailed**

 

I reached out to Patrick Sullivan, the GMC Sierra Senior Manager for Product and Brand Communications, and got this response:

 

For retrofits, customers will receive a communication directly from GM once their VIN is eligible. This comes in the form of a letter mailed to their latest address and provides instructions on how to schedule an appointment with their local dealer to have the retrofit performed.

 

Timing for each retrofit varies depending on a number of factors and (as alluded to above) is based on VIN. GM is in frequent contact with dealers to let them know the status of each retrofit.

 

So while I don’t have specifics on the timing of the retrofits for the customer who emailed you, I hope this helps shed some light on the overall process.

 

### **The bottom line**

 

It is simply a waiting game, unfortunately, for consumers, and until the supply chain starts to get moving again (we’re looking at you, [semiconductor chips](<https://pickuptrucktalk.com/2021/10/microchip-shortage-shortfalls-lead-to-diminished-truck-suv-sales/>)), there really isn’t much to be done.

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